Candy AI review: stated retention periods, EU refunds, prices from €3.99

ClickTug verdict

Well documented, and it now publishes its prices too, which it did not in August. EverAI is a named Maltese company with stated retention periods, EU refund rights, and a content policy more specific than anything else here: zero tolerance on content resembling minors, NCMEC reporting, explicit prohibitions on synthetic imagery of real people. The catches are commercial and private: the €3.99 headline needs a 12-month commitment, the free tier is five messages, and chats may be used for model training.

What is Candy AI?

Candy AI is an adult companion product: you configure a character's appearance, personality and backstory, then chat with it in text or voice and generate images of it. It is operated by EverAI Limited, a Maltese company with a stated registered address and company number, which places it inside the EU regulatory perimeter for data protection and consumer refunds.

Every fact we hold on Candy AI

What Candy AI claims, and what we found

Each row is a claim the vendor makes on a public page, beside what the same vendor's other pages say. Where two of their documents disagree we record both rather than choosing one. All checked 29 Sept 2026.

Pricing

From €3.99 a month on the 12-month plan, billed €47.88 a year, €8.99 a month on the 3-month plan, billed €26.97, or €13.99 month to month, read on candy.ai/subscriptions on 29 September 2026. Every plan includes unlimited text messages and 100 tokens a month, which images and video spend, and unused tokens expire when the subscription ends. Plans renew automatically at the same price and term. In August no price was published at all.

A small one. EverAI's help centre lists up to 5 messages across all characters, one custom character and one generated image, which is closer to a sample than a free tier. No card is needed to reach that point.

Refunds: Outside the EU and UK, 24 hours from purchase if fewer than 20 tokens were used. In the EU and UK the statutory 14 day withdrawal period applies, prorated.

Privacy, data and safety

The retention periods are among the most specific in this directory: three years of inactivity for account data, ten years for financial records, two years for marketing data. Deletion is self-serve, under Settings in the account, and EverAI notes it must keep some data for legally required periods. The point most people will care about is that EverAI states it may aggregate, anonymise or de-identify your exchanges with characters in order to train models and conduct research, and that flagged content may be reviewed by a person.

Content policy

Candy AI documents its output filtering as light filtering, and its age policy as self-declared at signup.

Candy AI does not offer clothing removal from photographs of real people. ClickTug does not list tools that do. Its stated position on the likeness of real people is that it is blocked outright.

What the vendor prohibits

• Generating AI content resembling minors, under a stated zero tolerance policy
• Creating or attempting to create intimate imagery of people who did not consent, and synthetic imagery of real people
• Images intended to resemble actual persons
• Deceptive or harmful impersonation of real individuals, public figures or celebrities

Age is self-declared. The terms reserve a right to request verification documents but describe no verification at signup, so nothing stops a visitor under 18 reaching adult content on first use.

Vendor acceptable use policy · Vendor minor safety policy · ClickTug content policy

What the vendor publishes

This measures disclosure, not quality. A good product can document nothing, and that is worth knowing separately from whether it is any good.

Hands on

Candy AI: what has changed

Compiled from the vendor's own pages and dated announcements. Where a change is visible but undated, the period is given rather than a guessed date.

1. 9 Aug 2026First verified. The pricing page returned a 404 and no price was published anywhere citable.
2. 29 Sep 2026Re-verified. Prices now published at candy.ai/subscriptions, in euros; account deletion is now self-serve in Settings.source

How Candy AI compares

Every figure on the right is computed across the 40 tools ClickTug currently tracks, at the moment this page was built. They are facts about this catalogue rather than about the market, and they move as it grows.

Quick answers about Candy AI

Generated from the same records as the tables above, so an answer here cannot contradict a figure there. Questions only appear when the answer says something specific to this product.

Is Candy AI free?

There is a free tier. Up to 5 messages across all characters, one custom character and one generated image, per EverAI's help centre.

How much does Candy AI cost?

Paid plans start at €3.99 a month. Every tier and what it includes is in the pricing section above, taken from the vendor's own page.

Does Candy AI require a credit card to start?

No card is required to reach the free layer. One is needed for any paid plan.

Does Candy AI offer refunds?

Outside the EU and UK, 24 hours from purchase if fewer than 20 tokens were used. In the EU and UK the statutory 14 day withdrawal period applies, prorated.

Does Candy AI accept cryptocurrency?

Yes. Cryptocurrency is among the payment methods the vendor publishes, which matters to buyers who would rather an adult service did not appear on a card statement.

Does Candy AI have an app?

No. It runs in a web browser only, which is common for adult products because both app stores restrict them.

Can Candy AI run locally?

No. It is a hosted service, so everything you write reaches the vendor's servers.

Does Candy AI train on my conversations?

Yes. The vendor states user content may be used to train models.

Can I delete my Candy AI account?

Yes, through a control in the account rather than by asking support.

Is Candy AI actually uncensored?

Not entirely. ClickTug records it as light filtering, and the prohibited list above says what it refuses.

What company owns Candy AI, and where?

EverAI Limited, Malta. Publishing an identifiable counterparty is worth noting: several tools in this directory name no company at all.